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Terms & Conditions

Welcome to B. Winston Designs. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from B. Winston Designs LLC. By accessing this website or placing an order, you agree to these Terms.
If you do not agree with these Terms, please do not use this website.
1. Company Information
B. Winston Designs LLC
United States
Website: https://www.bwinstondesigns.com
2. Products
We specialize in luxury pet carriers and accessories crafted from premium materials.
Because many of our products are handmade, made in small production runs, or made to order:

  • Slight variations in leather grain, texture, color, stitching, and hardware are natural and are not considered defects.

  • Product photographs are intended to represent the overall appearance of each item. Colors may vary slightly depending on your screen settings.

3. Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to:

  • Correct pricing errors

  • Update prices without prior notice

  • Cancel orders resulting from obvious pricing mistakes

If an error occurs after payment, a full refund will be issued.
4. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order for reasons including:

  • Product availability

  • Payment verification issues

  • Suspected fraud

  • Pricing inaccuracies

If your order is canceled after payment has been received, you will receive a full refund.
5. Payment
Payment is due at checkout using the payment methods offered on our website.
Orders will not begin processing until payment has been successfully received.
6. Shipping
Estimated shipping times are provided as guidelines only.
Delivery dates cannot be guaranteed and may be affected by:

  • Weather

  • Carrier delays

  • Customs processing (for international orders)

  • Other circumstances beyond our control

Customers are responsible for providing accurate shipping information.
B. Winston Designs is not responsible for delays caused by shipping carriers once an order has been shipped.
7. Pre-Orders & Made-to-Order Products
Certain products may be offered as pre-order or made-to-order.
These items require additional production time.
Estimated production timelines are provided as an approximation and may change due to material availability or production schedules.
8. Returns & Exchanges
Please refer to our separate Return Policy for complete details regarding returns, exchanges, and refunds.
9. Product Use
Our products are designed to help transport pets safely and comfortably when used properly.
Customers are responsible for:

  • Supervising their pets at all times

  • Ensuring the carrier is appropriate for their pet's size and weight

  • Following all provided care and safety instructions

B. Winston Designs is not liable for injury resulting from misuse, improper use, or failure to supervise a pet.
10. Intellectual Property
All content on this website, including but not limited to:

  • Logos

  • Product designs

  • Product photography

  • Illustrations

  • Text

  • Graphics

  • Trademarks

is the exclusive property of B. Winston Designs LLC and may not be copied, reproduced, distributed, or used without prior written permission.
11. Website Use
You agree not to:

  • Use this website for unlawful purposes

  • Attempt unauthorized access to our systems

  • Copy or reproduce website content

  • Interfere with the operation or security of the website

12. Limitation of Liability
To the fullest extent permitted by law, B. Winston Designs LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or our products.
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
13. Warranty Disclaimer
Except where required by law, products are provided "as is" without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.
14. Privacy
Your use of this website is also governed by our Privacy Policy.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Michigan, without regard to conflict of law principles.
16. Changes to These Terms
We may update these Terms & Conditions at any time without prior notice.
Any changes become effective immediately upon posting on this website.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.
Thank you for visiting B. Winston Designs.

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